In this three-part series, we have discussed the process of Culture Transformation and the leader's role in facilitating change. As we close this set, we will focus on the individual's role in transforming the culture.
Effective change occurs when organizations create awareness that each person plays a valuable role in embracing inclusion. When everyone, regardless of their position within the organization, commits to greater accountability, the results impact the organization's success. The individual can participate in the culture transformation process by:
Once the individual applies themselves in these three areas, they can begin to understand the necessary personal commitment to supporting a thriving culture. As harmful and toxic behavior traits decrease, the signal that the culture is shifting becomes evident through the thought processes and responses of individuals. Forbes, 2022
When employees accept that it is okay to be different and distinctive, a previously ineffective environment for diversity, equity, and inclusion can transition into a culture where intersectionality is at the forefront.
Nicole Bonanno is a Talent & Culture Leader who led the DEI initiative within her organization and overcame her personal belief and bias that her story did not have value because of her power and privilege. Because of these factors, Nicole did not consider herself someone who could truly move the needle forward within her organization to inspire engagement and belonging through diversity, equity, and inclusion. She diminished her role of leading from behind, listening, and supporting others through their transformation journey. However, when she embraced her uniqueness and took DEI out of the box of discrimination, she broadened her perspective and opened her heart to vulnerability. "Without vulnerability, I could not lead from the front, and behind the scenes was no longer appropriate." Through this transparency, she realized her story mattered, and her willingness to be uncomfortable sharing it ignited the change she desired to see.
A lack of personal participation is a culprit to cultural transformation just as much as any negative input. Individuals must be involved and aware of how they show up, or they won't be able to appreciate others. This awareness will help individuals to see when they have made a mistake, disrespected a colleague, refused to engage in organizational change, or have a negative mindset. During the transformative process, we become more than receivers of behavior, we begin to be aware of how we contribute.
Nicole shared that her comfort level increased when she realized it is okay to show your emotions at work and share your struggles, and even your uncertainties about your ability to contribute. “Working with KEIRUS BY KJE created a safe space for me to be myself.” It's this self-discovery that makes culture transformation more meaningful for everyone."
When the process of culture transformation converges with the upward influence from individuals within the organization and a cascade overflow from leadership, the human component of DEI becomes a catalytic force that shifts mindsets. This interactive and continuous process is why the individual's transformation is critical. This realization becomes more about what I am doing and how I am willing to learn to continue to grow in my understanding.
As an ally, Nicole committed her whole self to the process. She moved away from positional participation and became a driver for the experience enhancement of her organization. "Everyone's story matters. I understood my role as a leader when I engaged as an individual. I engaged as an individual and opened the door to share my heart. What began as a DEI initiative and project has now become a personal passion of mine."
Culture transformation is more than what we know but how much we are willing to grow. When the individual decides to nurture the seeds of information being planted through conversations, training, and assessments, the benefits of the process become evident.
Nicole advises that individuals beginning the culture transformation process figure out where they are as it relates to DEI and take the first step of their journey. One step forward creates impact. Nicole believes her individual transformation became impactful when she put her heart into it while listening to others without putting pressure on herself to be a trendsetter. "It's okay if others take the first steps. Every individual will not be an initiator. The most important role is being an engager for change to take place. Engage your heart and be human. As long as you remain committed throughout the process, there will be a time for your voice to emerge, and you will lead someone through your example."
Once Nicole engaged authentically, she empowered mutual respect for everyone who chose to be a contributor to individual culture transformation. “Each individual is an igniter of change.”
At KEIRUS BY KJE, our expertise and experience allow us to guide the organization’s and individual’s process with a wholistic approach where everyone can play an integral part in culture transformation.
How Do You Want To Transform Your Workplace?
Employee Resource Groups and DEIB Councils
Establish and sustain an ecosystem for DEIB that nurtures innovation, engagement and productivity.
Human-Centered Education and Awareness
Educate and engage employees through interactive learning experiences that help you create a culture of C.A.R.E.
Attract, Develop and Retain Talent with a DEIB Lens
Create and sustain a diverse and inclusive workforce by equipping leaders to integrate DEIB across all talent practices.